Meet Your Support Team!

 

Get to know the Girl Scouts of Greater Iowa staff who are here to help with all your questions! Here’s an introduction to your support teams, and what topics they can help you with! Be sure to scroll to the bottom of this page to check out a map of the council regions, too.

Customer Care & Retail

Our top-notch Customer Care and Retail teams are here to help you!

Customer Care can be reached at 800-342-8389 or info@gsiowa.org. This team will skillfully answer your questions directly, or guide you to an individual who can best serve you! And, every email you send to info@gsiowa.org is tracked so we know exactly what types of questions we’re receiving and who assisted you!

Our Retail team is your resource for Girl Scout uniforms, pins, badges, and books, as well as all the latest in apparel, gifts, jewelry, bags, accessories, and more. Learn more about our four Girl Scout shops, including hours and locations on our website.

(Left to Right)

  • Misty Woods, Director of Customer Care & Retail

  • Diane Osborne, Customer Care Advisor

  • Tracy Smith, Customer Care Advisor

  • Michelle Graham, Customer Care Advisor

Recruitment

Interested in getting more girls and adults involved in Girl Scouts? Planning a service unit recruitment event? Want assistance planning a recruitment event anytime throughout the year? Have an event you think Girl Scouts should attend? The Recruitment team is here to help! Regional Recruitment Managers work across the council to ensure more girls have an opportunity to experience fun and leadership development in Girl Scouts. We are always looking for new events to attend to promote Girl Scouts in your area.

(Left to Right)

  • Trelawney Carman, Regional Recruitment Manager

  • Farah Lee, Regional Recruitment Manager

  • Alexa Lloyd, Regional Recruitment Manager

  • Sarah Deck, Regional Recruitment Manager (not pictured)

  • Aly Murphy, Regional Recruitment Manager (not pictured)

  • Jodie Klatt, Regional Recruitment Manager

Volunteer Experience

Volunteer Experience Managers (VEMs) work with Girl Scout volunteers from the start of your journey! Volunteer Experience Managers help new leaders get started, then continue to support, update, and help with questions and issues. Our goal is to ensure that girls and volunteers have the best experience through all Girl Scout programs! If you’re opted in to email communications from GSGI (you can opt-in through MyGS!) you will also receive our monthly email newsletter, Like a Leader.

(Left to Right)

  • Janna Hookstra, Director of Volunteer Experience

  • Heather Holder, Volunteer Experience Manager

  • Barb Johnson, Volunteer Experience Manager

  • Diana Makhmuryan, Volunteer Experience Manager

  • Lally Morales, Volunteer Experience Manager

  • BrookeLynn Olson, Volunteer Experience Manager

  • Heather Wilker, Volunteer Experience Manager

Council Map

And more!

Looking for books, uniforms, or fun Girl Scout gear? Visit the council shops located in all Girl Scouts of Greater Iowa Leadership Centers.

For a full list of GSGI staff, visit our website. If you are not sure who you’re looking for, don’t hesitate to contact Customer Care at 800-342-8389 or info@gsiowa.org.