Your 2017 Cookie Program Guide

This post will be your one-stop Cookie Program resource! You’ll definitely want to bookmark this page — we’ll continually update the post with the most up-to-date information to help your 2017 Cookie Program go smoothly.

Get Ready with Cookie Program Training:

Service Unit Product Chair (SUPC) Training: This training is for Service Unit Product Chairs responsible for the 2017 Cookie Program. Click here to access the recorded training.

Juliette Parent/Guardian Training: This training is designed for Juliette parent/guardians who are new to the Cookie Program. We will discuss definitions, what girls should learn from the program, how to facilitate it and council policies. Click here to access the recorded training.

Troop Cookie Program Refresh: This training is designed for returning volunteers who will be acting in the Troop Product Manager role. Click here to access the recorded training.

Troop Cookie Program Basics: This training is designed for new volunteers who will be acting in the Troop Product Manager role. We will discuss definitions, what girls should learn from the program, how to facilitate it and council policies. Click here to access the recorded training.

Snap+ 101 Training: This training is designed for all Troop Product Managers. We will do a complete walk through of the Snap+ system. This year will have many enhancements that new and returning volunteers will be excited to hear about. Click here to access the recorded training.

Cookie Program Resources

This is your one stop shop for all things Cookies. Updated guides for the 2017 program will be listed here so you get everything you need in one place!

Shout Outs – Links to all Shout Out Product Program Newsletters will be added to this Bridge post.

Forms & Agreements

  • Bad Check Form (Fill out this form if you need to report a bounced check that you received in exchange for cookies.)
  • Girl Shortage Form (Fill out this form if you have not received full payment from a troop family for the cookies they received to sell.)
  • Payment Adjustment Form (Fill out this form if you need to adjust the amount withdrawn during one of the sweeps from your troop account due to a girl shortage.)
  • More to come! Check back soon. 

Program Guides

  • Volunteer Guide – This guide is for Troop Product Managers and Service Unit Product Chairs to manage the Cookie Program. It includes important dates, deadlines and helpful information to start the program.
  • Family Guide – A resource for families who have a Girl Scout in a troop participating in the Cookie Program.
  • Juliette Guide – A resource for Juliette (individually registered girls) and their families who are participating in the Cookie Program.
  • Bank Account Set-Up – Check out our Bridge post for helpful information on getting your troop bank account set up!
  • Booth Sale Guide for Volunteers – This guide has all the information you need to know about booth sales for your troop during the Cookie Program.
  • COCOdirect Guide – This guide has helpful information about how to use COCOdirect to sell cookies online and have them shipped directly to your customers.
  • Contests & Promotions Guide – This guide contains information on all of the contests and promotions available for troops and consumers during the 2017 Cookie Program.
  • Cookie Cupboard/Jar Listing – This document contains information all Cookie Cupboard and Cookie Jar locations for restocking your cookie supply during the program.
  • Cookie Dough, Munch Money, and Program Credit Policies – Information on how Cookie Dough, Munch Money, and Juliette Program Credits can be earned and used through the Product Programs.
  • Cookie Rally Planning Guide – Information on holding a Cookie Rally to prepare your troop and service unit for an awesome program.
  • Credit Card Reader Request Form – A limited number of credit card readers (known as Clovers) are available for check out from the council for the 2017 Cookie Program. Clovers are available on a first-come, first-served basis based on requests received through this form.
  • Delivery Day – This volunteer guide explains the tips and frequently asked questions about the day that cookies are delivered to service units.
  • How the Cookie Crumbles – This chart shows where the proceeds from the Cookie Program go in our council.
  • Juliette Deposit-Only Card Guide – This guide contains information for Juliettes using a deposit-only card (rather than a troop bank account) to manage their money.
  • Managing Cookie Money – This document for volunteers contains details and resources to help manage money during the Cookie Program.
  • Recognition Panel – This panel is included with your girl cookie Order Card and shows all items girls can earn through the Cookie Program (including Cookie Dough).
  • Safety Activity Checkpoints (Product Programs) – These guidelines will help ensure your Girl Scouts have a safe Cookie Program.
  • Trios Gluten Free Guide – This guide has information on the gluten free Trios pilot, and how those cookies need to be managed differently.
  • Troop and Girl Experiences Guide – This guide gives you a quick look at all of the unique experiences – from camp to trips – that girls and troops can earn during the 2017 Cookie Program!
  • Web and Mobile Tools – This guide will help you navigate the different ways Girl Scouts can use technology to supplement their Cookie Program.
  • More to come! Check back soon.

Snap+ Guides and Videos

Interactive Tools

  • Booth Sale Reconciliation Worksheet – Use this worksheet to keep track of your cookies and finances during booth sales.
  • Buy 5 and Win Entry Form – Entry form for customers to fill out when participating in the Buy 5 and Win contest during the Cookie Program.
  • Buy 5 and Win Flyer – A flyer for troops to promote the Buy 5 and Win contest for the 2017 Cookie Program.
  • Buy 5 and Win Official Rules – The official rules for the Buy 5 and Win contest during the Cookie Program.
  • Cookie Booth Recruitment Flyer (NEW) – This half page flyer can be printed and handed out during your troop’s booth sales to encourage new girls to join Girl Scouts!
  • Cookie Share Donation Record – Use this form to have girls record any Cookie Share donations they receive during the Cookie Program.
  • Cookie Troop 100 Website – This GSUSA page has all the information you need to join “Cookie Troop 100” with your troop!
  • Family Training Presentation – This powerpoint is meant to help Troop Product Managers present helpful 2017 Cookie Program information to Girl Scout families.
  • Family Training PDF – This printable PDF is meant to help Troop Product Managers present helpful 2017 Cookie Program information to Girl Scout families.
  • Initial Order Estimator for Returning Troops and Juliettes – This fillable excel file will help returning troops and Juliettes estimate their Initial Order for cookies.
  • Mini Order Card – Use this printable Order Card if you need more space for cookie orders.
  • Mix It Up Contest Flyer – This printable flyer will help you promote the Mix It Up baking challenge with your customers.
  • Mix It Up Official Rules – The official rules for the Mix It Up: Girl Scout Cookie Challenge.
  • New Troop Initial Order Estimator (Fillable) – This fillable excel file will help new troops and Juliettes (individually-registered girls) decide how many cookies to order for the start of the program.
  • Troop Inventory Tracking (Fillable) – This tool is for Troop Product Managers who like to keep detailed records of the cookies they move within their troop. Keep track of cookies going out, money coming in all in one place with all girls listed on one page. (Optional)
  • Troop Inventory Tracking (Printable) – This printable PDF will help you track your troop’s cookie inventory. (Optional)
  • Check back soon for links to more interactive tools.

Family Resources

Be sure to check out our “Family Resources” section on the Resources page of our website for some great info to give your troop families!

Keep an eye out for more great information and resources soon. Happy Cookie Season!

December 2016: Checklist for Success

Need a refresher from last month? Check out the November Checklist!

Need to download a copy of the December Checklist? Click here!

December At-A-Glance

Upcoming – For Girls, Troops, and Families]

Winter Events:
Troops and Girl Scout families can view and register for events around the council from the Events Calendar on our website. You can also find program kits and field trips online!
Be sure to check out upcoming programs near you:

Gold Award Training: 

  • Senior and Ambassador troops – are your girls ready to take on earning their Gold Award? Be sure to take a required online Gold Award training, which occur every 3rd Tuesday of the month. The next training is scheduled for December 20 at 7:00 p.m. Register on our Event List!

Martin Luther King Jr. Day Service: 

  • Make Martin Luther King Jr. Day – January 16 – a day ON, not a day off! Many businesses and schools will be closed that day, which makes it the perfect day for a troop or service unit to come together for a day of serving your community. Need some ideas for service projects? Be sure to check out our Girl Scouts Give Back post on The Bridge!

Volunteer Resources

Circle of Creativity:

  • There’s still time to attend a Circle of Creativity event this year!  Check out our Event List online to see if there is one left in your area.

First Aid/CPR

  • Do you need to get your First Aid/CPR certification? We just scheduled a new training in Des Moines on December 17!  Check out the details and register on our website.

Cookie Training

  • The 2017 Cookie Program is fast approaching! Be sure to attend the upcoming Cookie Trainings, happening first week of December. (Recorded versions will be available if unable to attend live versions.) You can also find links to register for the trainings below on our website at > Cookies > For Cookie Sellers > Resources. And keep an eye out on The Bridge for another resource round-up post for the Cookie Program!

Circle of Excellence

  • We want to celebrate you! We’re planning one big Circle of Excellence event on April 22 to honor the amazing accomplishments of volunteers and girls this year. Keep an eye on your mailbox for a special invite after the holidays!

Building Girl Scouts

Volunteer Invite-a-Friend

  • Did you know? Now through December 15, GSUSA is offering an awesome promotion if you recruit a friend to start a new Daisy, Brownie, or Junior troop:
    • You get $50 to spend at Girl Scouts’ official online store—sweet!
    • Your friend gets awesome resources (a $50 value!) to help them get their troop up and running!
  • Learn more on our Volunteer Invite-a-Friend Bridge post, and fill out this form when your friend has become a leader!

Winter Membership Campaign

  • We’re also doing our own “cool” winter membership promotion here at GSGI! Here are the basics – keep an eye out for a Bridge post on December 1 with more info:
    • If your troop adds a new girl or volunteer between December 1 and January 31, you’ll be entered into a drawing for five $50 gift cards (that’s one entry per new member)!

Your Girl Scout Shop

Holiday Office Closures

  • All GSGI Leadership Centers will close at 12:00 p.m. on Friday, December 23, and re-open on Tuesday, January 3. As we get further into winter, be sure to check our Hours & Locations page for office closures before you drop by to see us!

Shop Survey

  • We want to hear from you! Take our Shop Survey to let us know your thoughts on our hours and more (you can also access the survey by visiting and clicking “Shop” in the upper right corner of the page).

Volunteer Invite-a-Friend: Cool Incentives for You and a Friend!

Did you know?

  • 96% of girls have tried at least one new thing as a Girl Scout—what a confidence booster!
  • 93% of girls agree that Girl Scouts helped them learn leadership skills—her future just got brighter!
  • 73% of girls improved their willingness to persist through challenges because of Girl Scouts—she will never back down!

Every day, as a Girl Scout volunteer, you help girls do all this and so much more. This November, you can double that impact by inviting a friend to join you on this life-changing adventure. Not only will you be giving girls another hero they can depend on to help them find their spark, but you and your friend also get a fun prize!

That’s right. Now through January 31, invite your friend to volunteer , and once they’ve formed a Girl Scout Daisy, Brownie, or Junior troop:

  • You get $50 to spend at Girl Scouts’ official online store—sweet!
  • Your friend gets awesome resources (a $50 value!) to help them get their troop up and running—so cool!
  • Plus, when you double the friends, you double your prize… $100 for you and a Volunteer Resource Pack for each friend—awesome!

The best part is girls get one more guiding star to cheer them on, expose them to new and unique experiences, and prepare them for a lifetime of leadership (and fun!).

Once your friend joins as a Girl Scout leader and starts a new troop, you’re ready to redeem your reward.

Frequently Asked Questions:

  • When does Volunteer Invite-a-Friend happen? 

The Volunteer-Invite-a-Friend promotion runs from November 15, 2016 to January 31, 2017!

  • How many new volunteers can be recruited during the promotion?

Volunteers can invite up to two new troop leaders to receive two $50 coupon codes to the online shop (one per new troop leader). Of course, you can invite more, but you will only be able to receive a total of $100 in coupon codes.  

  • Can I recruit a new co-leader for an existing troop and get the $50 for the online shop?

No – the goal of this promotion is to start new Daisy, Brownie, and Junior troops, so this does not count for the promotion. But we’re all for recruiting new co-leaders!

  • If I invite a friend to start a new troop, and it turns out the new troop leader is already an existing volunteer or has been a troop leader in the past, are they eligible?

Yes! As long as a NEW troop has been created, you and the new troop leader are both eligible.

  • What if the new troop is multiple levels?

If the newly-created troop is multi-level, the promotion still applies as long as at least one of the levels encompassed in the troop is Daisy, Brownie, or Junior!

  • What steps does the new volunteer have to get through by Jan. 31 to qualify?

To qualify, the newly-recruited volunteer must complete their adult Girl Scout regsitration within our council, and pass their background check, by January 31, 2017.

Have any additional questions? We’re here for you. Get answers at!

Please review official Terms and Conditions.

Girl Scouts Give Back – Holiday Edition

The holiday season is the perfect time for Girl Scouts to gather and give back to their communities! From caroling at nursing homes, to holding food drives to help families in need, to gathering presents for other children in their town, Girl Scouts make a real difference in the lives of others.

If your troop or service unit is looking for new ideas this holiday season, we have a few ways you can brainstorm, find new opportunities, and hear from other leaders!

Volunteer Roundtables

Each month, we hold online “roundtables” by phone to give volunteers the opportunity to collaborate with other leaders across the council, and hear about tips and resources from GSGI staff.

In November, we have two roundtables specifically about service projects! If one of the dates and times below works for you, we’ll send you the call-in information as soon as you register (just click on the date):

If you can’t make either of those times, you can access the recordings of the service roundtables (or any of the other past roundtables) in our Online Training Portal! Once you’ve created a login, simply click on “Roundtables” under the “Available Courses” section, then click “Enrol.” Then you can view all of the available recordings!

Service Project Chat – Facebook Notes

On our council Facebook page, we’ve created a set of regional notes where troops, service units, and community organizations can chat about ideas, projects, and service needs in your area: